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| Our general conditions |
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General conditions
The customer admits having taken knowledge, at the time of the order,
the stated conditions and expressly states to accept them without reserve.
The present conditions of use govern the contractual relations between
Reptilishop Sylvie Desarzens and her customer, the two parts accept
without reserve.
The goods remain the property of Reptilishop Sylvie Desarzens until
collection of the amount being referred to it.
The orders made by minor people or under supervision are only accepted
with the agreement of the legal representative.
Price
The prices are expressed in Swiss Franks. The prices indicated on the
produced pages do not include/understand transport but include the
value-added tax VAT (7.6%). The price invoiced with the customer is the
price indicated on the confirmation of order to which the transport charges
are added. The prices registered on the confirmation of order make faith,
that even in the event of variation between the date of order and the
delivery date of the goods.
Reptilishop Sylvie Desarzens reserves the right of all engineering changes
and price, as well as expenses of delivery.
Value of minimal order: CHF 15.00
Products
he photographs illustrating the products do not enter the contractual field.
If errors were introduced there, to in no case the responsibility for
Reptilishop Sylvie Desarzens could not be committed. Technical information
and the bonds are given on a purely informative basis only. The technical
specifications and the contents of the delivered products can differ compared
to the data provided by the manufacturer. According to adjustments, the
posting of the colors can differ from one screen to another. We cannot
guarantee that the colors of the illustrations correspond exactly to those
of the real products.
Modes of payment
There are 4 methods of payment:
• Credit cards : Simple and completely protected solution to pay your
purchases by means of a Eurocard/Mastercard or VISA card. The transmission
of the data is done in protected mode.
• PostFinance Debit Direct : Fast and protected payment. It is not
necessary to be subscribed for the YellowNet service to be able to carry
out a payment via the Debit Direct service of PostFinance: PostCard is enough.
The amount of your order is directly output of your postal account, without
any expenses additional. It should be noted that the order of flow is given
the day of the forwarding of the goods, not front. In the interval, the
payment remains recorded like provisional. If you do not have PostCard,
you can obtain one on line from them on the site of PostFinance.
• Prepayment : You can pay in advance the total amount of your order on
our postal account (CCP) number 17-570299-5. Banking references :
IBAN = CH4009000000175702995, BIC = POFICHBEXXX. Financial institute :
Swiss Post - PostFinance, Nordring 8, 3030 Bern, Switzerland.
Mention in the comments of the transfer the reference of your order. To accelerate
the treatment, you can fax us a proof of payment to the +41 24 441 06 90 or by email.
• Against-refunding : Payment cash on the delivery (at the post office) of the
total amount of your order. Attention, this mode of payment generates additional
expenses (CHF 15.00) which will be added to your order. Only for Switzerland.
Our responsibility
This present page determines the whole of our obligations and responsibilities
concerning the supply for products. We are bound by no other guarantee, condition.
Our responsibility under the terms of the present contract can be committed neither
for any loss of incomes, loss of profits, loss of contracts, loss of data nor for
any loss or any consequential damage or consecutive, of some nature that it either,
resulting or caused by a detrimental act (including the negligence), the rupture of
the contract or differently. We will do the utmost to satisfy our obligations within
the framework of this contract. However, we will not be responsible for any loss
or damage which you would undergo and who would rise from our delay in the execution
of unspecified of our obligations or our failure to all or started from our obligations
under the terms of the contract, since such a delay or failure is due to a circumstance
external with our control. In the event of delay, we will carry out our obligations
as soon as possible.
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